Customer Service Revolution
A podcast by John Dijulius - Thursdays
199 Episodes
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038: The Chick-fil-A of Police Departments
Published: 24/03/2021 -
037: Struggle Well
Published: 17/03/2021 -
036: If You Don’t Grow The Team, You Can’t Grow The Business
Published: 10/03/2021 -
035: Tough Times: Tougher Teams
Published: 3/03/2021 -
034: The Legacy of Tony Hsieh, The Man Who Built Zappos Into a Customer Experience Powerhouse
Published: 24/02/2021 -
033: The Secret Behind How Chick-fil-a Gets Their Young Workforce to Deliver World-Class Customer Service Consistently
Published: 17/02/2021 -
032: What it Takes to Be a Revolutionary
Published: 13/01/2021 -
031: How to Be The Brand Employees Can't Live Without
Published: 16/12/2020 -
030: How To Be The Brand Customer's Can't Live Without
Published: 9/12/2020 -
029: State of Service
Published: 2/12/2020 -
028: Recapping Week 5 of The Customer Service Revolution Conference
Published: 18/11/2020 -
027: Recapping Week 4 of The Customer Service Revolution Conference
Published: 11/11/2020 -
026: Recapping Week 3 of The Customer Service Revolution Conference
Published: 4/11/2020 -
025: Recapping Week 2 of The Customer Service Revolution Conference
Published: 28/10/2020 -
024: Recapping Week 1 of The Customer Service Revolution Conference
Published: 14/10/2020 -
023: Chosen Suffering with Tom Ryan
Published: 30/09/2020 -
022: Health & Wellness Has Never Been More Vital Than It Is Today with Dr. Paul Bizjak
Published: 23/09/2020 -
021: Boring Loses Business with Darren LaCroix
Published: 16/09/2020 -
020: Your Hidden Superpower with Adrienne Bankert
Published: 9/09/2020 -
019: Leadership Lessons from a Legend!
Published: 2/09/2020
Customer service, done right, can be your company’s single, biggest, competitive advantage. Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applied to your B2B or B2C business. Each episode provides CEOs, CXOs, COOs, CMOs, CHROs and other customer experience leaders with actionable tips to create a culture that produces referrals, loyalty and rave reviews from employees and customers. It’s not a podcast. It’s a movement. The Customer Service Revolution is a radical overthrow of conventional business mentality designed to transform what customers and employees experience. If you’re a revolutionary customer service leader ready to stop competing on price and obsessed with building a brand that people cannot live without, and, this podcast is for you!