028: Recapping Week 5 of The Customer Service Revolution Conference
Customer Service Revolution - A podcast by John Dijulius - Thursdays

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Chief Revolution Officer John DiJulius and Senior Customer Experience Consultant Dave Murray recap the amazing group of speakers who presented during week 5 of The Customer Service Revolution Conference, featuring Ken Blanchard, Adrienne Bankert, J.R. Heckman, Dave Murray, and John DiJulius. You will learn: How it all starts with having a vision of what could be How to create a reality distortion field What it takes to be a revolutionary The two primary elements an effective leader must focus on The four areas leaders must engage in What is servant leadership? How to make it stick Co-creation is critical. The benefits of beta testing The power of kindness Reimagine what kindness really means Be the kind bulldog! How to use your resources for the benefit of others Your kind self is your best self. Be the change you want to see, when the world needs something new, let it come from you. Resources mentioned: https://customerservicerevolution.com/ http://cxcoaching.com/ https://thedijuliusgroup.com/project/cx-executive-academy/ https://thedijuliusgroup.com/project/cx-executive-academy-online/ www.thedijuliusgroup.com *** EPISODE CREDITS: If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment. He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world. Find out more at https://emeraldcitypro.com