The Service Operations Podcast

31 Episodes

1. Ep 030 The Service Operations Podcast – Service Professional with Pamela Sharma

   Published: 6/10/2023
2. Ep 029 The Service Operations Podcast – Business Excellence and Customer Experience with Jitendra Agarwal

   Published: 14/07/2023
3. Ep 028 The Service Operations Podcast – Customer Insights in Publishing with Preeti Vyas

   Published: 31/05/2023
4. Ep 027 The Service Operations Podcast – Entre-Leadership Ideas and Perspectives with Arnab Chakrabortty

   Published: 17/02/2023
5. Ep 026 The Service Operations Podcast – Digital Products and Data Analytics with Salil Chugh

   Published: 30/11/2022
6. Ep 025 The Service Operations Podcast – Digitizing Trade Finance with Jayan Menon

   Published: 26/09/2022
7. Ep 024 The Service Operations Podcast – Customer Centricity and Leadership with Debashis Sarkar

   Published: 2/08/2022
8. Ep 023 The Service Operations Podcast – Customer Handling Mindset with Prasad Palav

   Published: 25/07/2022
9. Ep 022 The Service Operations Podcast – Customer Insights on Social Media with Dr Ranjit Nair

   Published: 7/06/2022
10. Ep 021 The Service Operations Podcast – Customer in Healthcare with Anand Wasker

    Published: 7/05/2022
11. Ep 020 The Service Operations Podcast – Customer Feedback with Dr Vibha Bhilawadikar

    Published: 18/03/2022
12. Ep 019 The Service Operations Podcast – Fraud Management as a Service with G D Balasubramaniam

    Published: 3/03/2022
13. Ep 018 The Service Operations Podcast – Corporate Operations & Mythology with Rishi Nanda

    Published: 11/02/2022
14. Ep 017 The Service Operations Podcast – Demystifying Fintech for Banks and their Customers with Rahul Joshi

    Published: 4/02/2022
15. Ep 016 The Service Operations Podcast – Customer Service Design with Lav Kush

    Published: 29/01/2022
16. Ep 015 The Service Operations Podcast – Customer Service in the Digital World with Jaya Janardanan

    Published: 22/01/2022
17. Ep 014 The Service Operations Podcast – Service Setup for Startups with Hari Velayudan

    Published: 15/01/2022
18. Ep 013 The Service Operations Podcast – Innovation & Customer Feedback with Jai Thakur

    Published: 7/01/2022
19. Ep 012 The Service Operations Podcast – Demand Management with R Muralidharan

    Published: 31/12/2021
20. Ep 011 The Service Operations Podcast – On-Brand Customer Service with Manasi Jagdish

    Published: 24/12/2021