The Service Operations Podcast
A podcast by satinder kaur
Categories:
31 Episodes
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Ep 010 The Service Operations Podcast – Customer in the Startup Ecosystem with Ganga S
Published: 17/12/2021 -
Ep 009 The Service Operations Podcast – Standardisation & Customisation in Service with Varsha Kothawle
Published: 9/12/2021 -
Ep 008 The Service Operations Podcast – Service Scaling & Measurement with Sharad Sharma
Published: 4/12/2021 -
Ep 007 The Service Operations Podcast – Consumer in the Digital World with Gunneet Bally
Published: 27/11/2021 -
Ep 006 The Service Operations Podcast – Operations in Service with Nilesh Deshpande
Published: 20/11/2021 -
Ep 005 The Service Operations Podcast - User Xperience & Design with Apala Chavan
Published: 13/11/2021 -
Ep 004 The Service Operations Podcast – Fraud Prevention with Kalyani Pillay
Published: 7/11/2021 -
Ep 003 The Service Operations Podcast - Service Culture and Leadership with Gabriella Horak
Published: 3/11/2021 -
Ep 002 The Service Operations Podcast - Escalated Complaints Management with Manasi Mohare
Published: 23/10/2021 -
Ep 001 The Service Operations Podcast - Preventive legal with Arunoday Ganguly
Published: 16/10/2021 -
Introduction to The Service Operations podcast with Satinder Kaur
Published: 9/10/2021
One thing that impacts service positively more than anything else is high quality Service Operations. Join Satinder Kaur, who has spent over 20 years helping a large organisation manage serve millions of customers, as she talks to leaders who will share their practical knowledge and experiences of Service Management from their unique vantage points. If you are leading or managing a service based business and want to understand the nuances of high quality service operations, spanning over setting up, scaling and reducing service operations costs the show is for you.