Customer Support Leaders

A podcast by Charlotte Ward

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329 Episodes

  1. 139: Scary Support Stories with Nancy Dandolos

    Published: 29/10/2020
  2. 138: Scary Support Stories with Antonio King

    Published: 28/10/2020
  3. 137: Scary Support Stories with Nate Brown

    Published: 27/10/2020
  4. 136: Scary Support Stories with Matt Dale

    Published: 26/10/2020
  5. 135: Support’s Relationship to Sales with Liz Love

    Published: 23/10/2020
  6. 134: Support’s Relationship to Sales with Nicholas Zeisler

    Published: 22/10/2020
  7. 133: Support’s Relationship to Sales with Greg Skirving

    Published: 21/10/2020
  8. 132: Support’s Relationship to Sales with Natalie Petruch-Trent

    Published: 20/10/2020
  9. 131: Support’s Relationship to Sales with Jason Cutter

    Published: 19/10/2020
  10. 130: Support’s Relationship to Product with Ashley Sachs

    Published: 16/10/2020
  11. 129: Support’s Relationship to Product with Andrea Saez

    Published: 15/10/2020
  12. 128: Support’s Relationship to Product with Matt Dale

    Published: 14/10/2020
  13. 127: Support’s Relationship to Product with Craig Stoss

    Published: 13/10/2020
  14. 126: Support’s Relationship to Product with Simone Secci

    Published: 12/10/2020
  15. 125: Freelancing in Support with Nicole Jackson

    Published: 9/10/2020
  16. 124: Freelancing in Support with Mo McKibbin

    Published: 8/10/2020
  17. 123: Freelancing in Support with Andrei Kamarouski

    Published: 7/10/2020
  18. 122: Freelancing in Support with Jenny Dempsey

    Published: 6/10/2020
  19. 121: Freelancing in Support with Zeni Bandy

    Published: 5/10/2020
  20. Bonus - INBOUND 2020

    Published: 28/09/2020

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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