WTF! Walk The Floors Podcast- All Things Hospitality Training
A podcast by Michele Kline and Stephanie Leger
158 Episodes
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International Women's Day in Hospitality
Published: 7/03/2024 -
Tips for a successful Hotel Inspection
Published: 29/02/2024 -
Hospitality Technology vs Clipboards (with Adam Tuttle at Yipy
Published: 22/02/2024 -
How to build successful Food & Beverage Operations Inspections (With Cheri Roberts)
Published: 15/02/2024 -
Luxury Service in Hospitality (part 3)
Published: 8/02/2024 -
Luxury Service in Hospitality (part 2)
Published: 1/02/2024 -
Luxury Service in Hospitality (part 1)
Published: 25/01/2024 -
Enhancing Personal Guest Experiences In Hospitality
Published: 18/01/2024 -
Hospitality Leaders Creating Connections
Published: 11/01/2024 -
Don't Make 2024 the Same Ole Year in Hospitality
Published: 4/01/2024 -
The "Right" Attitude for Hospitality
Published: 28/12/2023 -
Bringing Hospitality to the Retail Experience
Published: 21/12/2023 -
The Power of Influence in Hospitality
Published: 14/12/2023 -
Ways To Enhance Your Hospitality Training
Published: 7/12/2023 -
Digital Transformation in the Hospitality World (Guest Are Morch)
Published: 28/11/2023 -
Hospitality Winter Travel WHOA Predictions
Published: 21/11/2023 -
Inspiring the Hospitality Industry 100 times over
Published: 14/11/2023 -
"Corporate slavery, in hospitality" is there such a thing?
Published: 8/11/2023 -
Hospitality inclusivity can go a long way
Published: 1/11/2023 -
Solo Travel Safety, sharing Hospitality Tricks
Published: 24/10/2023
Hospitality Industry Leaders, Stephanie Leger & Michele Kline, tackle the challenges of management who sit behind a desk and miss out on opportunities. Stephanie & Michele are experts in service quality assurance & training facilitation. They have been enhancing service, inspiring leaders and employees, in the hospitality industry for 20+ years. They are absolute change agents and their processes stick! WTF! Walk The Floors is a safe space where hoteliers can share stories of “mouth-opening” moments they have experienced throughout their careers and openly talk about it. We are committed to NEVER revealing the name of a property or employee, nor putting a brand at risk. WTF was born out of Stephanie’s & Michèle’s passion for high-quality service, a solid brand representation and training made fun! We believe that even though the hospitality industry can be extremely demanding, there is a ton of fun in it and they want to bring some of that to you. And why not, at the same time, point out some of those areas where opportunities are missed and service can be enhanced. Follow their episodes as they embark on weekly training journeys while utilizing real-life experiences while they set the stage. Hosted on Acast. See acast.com/privacy for more information.
