Strikedeck Radio: Customer Success Live
A podcast by Strikedeck & Kristen Hayer - Thursdays
Categories:
112 Episodes
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Episode 109, Sandra Cashe, Setting Up for a CS Platform
Published: 11/01/2022 -
Ep 108, Jennie Li, Planning for Digital Customer Success
Published: 18/11/2021 -
Ep 107, Tao Stadler, Scoring Utilization
Published: 4/11/2021 -
Ep 106, Irene Lefton, Customer Success from the Customer's Perspective
Published: 30/09/2021 -
Ep 105, Bob London, How to Tear Down the Wall Between Customers and Vendors
Published: 16/09/2021 -
Ep 104, Chad Horenfeldt, Motivational Interviewing in Customer Success
Published: 2/09/2021 -
Ep 103, Bill Cushard, The Business Model of Customer Success
Published: 19/08/2021 -
Ep 102, Gary Rubinstein, Account Planning
Published: 29/07/2021 -
Ep 101, Emily Garza, Building Cross-Functional Relationships
Published: 9/07/2021 -
Ep 100, Shreesha Ramdas and Sanjay Poonen, Executive Alignment to Achieve Customer Centricity
Published: 24/06/2021 -
We are thrilled to announce that Strikedeck Radio is turning 100!
Published: 15/06/2021 -
Strikedeck Radio is Turning 100!!
Published: 24/05/2021 -
Ep 99, Book: The 7 Pillars of Customer Success, Wayne McCulloch
Published: 30/04/2021 -
Ep 98, Donna Weber, Onboarding Matters
Published: 8/04/2021 -
Ep 97, Sherrod Patching, TAMs vs CSMs
Published: 25/03/2021 -
Ep 96, Heather Matthews, Communication & Service in Customer Success
Published: 11/03/2021 -
Ep 95, Jim Kalbach, The Jobs to be Done Playbook
Published: 18/02/2021 -
Ep 94, Max Klimmek, Building & Scaling a Global CS Team
Published: 4/02/2021 -
Ep 93, Andrew Rowlands, Developing CS in a Non-SaaS Environment
Published: 21/01/2021 -
Ep 92, Meredith Blanchar, Focusing on Value in 2021
Published: 7/01/2021
Formerly known as Strikedeck Radio