Pink Elephant - The IT and ITIL Service Management Experts

162 Episodes

1. PR14 - Supplier Management

   Published: 14/09/2011
2. PR12 - Demand Management

   Published: 15/08/2011
3. PR11 - Availability

   Published: 8/07/2011
4. PR10 - Continuity

   Published: 8/07/2011
5. PR9 - Event Management

   Published: 29/04/2011
6. PR8 - Financial Management

   Published: 5/04/2011
7. PR7 - Service Catalog

   Published: 25/03/2011
8. PR6 - ISO 20000 Update with Jack Probst

   Published: 7/03/2011
9. PR5 – Release and Deployment Management

   Published: 21/02/2011
10. PR4 - Change Management

    Published: 18/02/2011
11. PR3 - Service Level Management and SLAs

    Published: 7/02/2011
12. PR2 - The Problem With Problem Management

    Published: 25/01/2011
13. PR1 - 2011 Conference Preview

    Published: 14/01/2011
14. Mapping IT Services

    Published: 25/04/2008
15. The Key To Transitioning Process Improvement From Project to Production, Part 5

    Published: 18/04/2008
16. Bonus: Pink Elephant Conference 2008 – Chad Pregracke

    Published: 18/04/2008
17. The Key To Transitioning Process Improvement From Project to Production, Part 4

    Published: 11/04/2008
18. The Key To Transitioning Process Improvement From Project to Production, Part 3

    Published: 4/04/2008
19. The Key To Transitioning Process Improvement From Project to Production, Part 2

    Published: 28/03/2008
20. The Key To Transitioning Process Improvement From Project to Production, Part 1

    Published: 14/03/2008