Customer Support Leaders

A podcast by Charlotte Ward

Categories:

329 Episodes

  1. 197: Managing Change with Natalie Ruhl

    Published: 20/04/2021
  2. 196: Managing Change with Lauren Fearn

    Published: 19/04/2021
  3. 195: The Perfect Support Email with Leslie O’Flahavan

    Published: 16/04/2021
  4. 194: The Perfect Support Email with Craig Stoss

    Published: 15/04/2021
  5. 193: The Perfect Support Email with Nicholas Zeisler

    Published: 14/04/2021
  6. 192: The Perfect Support Email with Stacy Justino

    Published: 13/04/2021
  7. 191: The Perfect Support Email with Ethan Walfish

    Published: 12/04/2021
  8. 190: Support in the Business with Josh Magsam

    Published: 9/04/2021
  9. 189: Support in the Business with Craig Stoss

    Published: 8/04/2021
  10. 188: Support in the Business with Natalie Ruhl

    Published: 7/04/2021
  11. 187: Support in the Business with Doug Akers

    Published: 6/04/2021
  12. 186: Support in the Business with Greg Skirving

    Published: 5/04/2021
  13. 185: Startup Support with Diane Garcia

    Published: 2/04/2021
  14. 184: Startup Support with Nicole Jackson

    Published: 1/04/2021
  15. 183: Startup Support with Aurore Lanchart

    Published: 31/03/2021
  16. 182: Startup Support with Craig Stoss

    Published: 30/03/2021
  17. 181: Startup Support with Zeni Bandy

    Published: 29/03/2021
  18. 180: Fireside with Valentina Thoerner

    Published: 26/03/2021
  19. 179: Fireside with Eric Kades

    Published: 19/03/2021
  20. 178: You’re the Host with Craig Stoss

    Published: 12/03/2021

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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