Customer Support Leaders
A podcast by Charlotte Ward
Categories:
329 Episodes
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8: Future of Support with Meredith Molloy
Published: 15/01/2020 -
7: Future of Support with Vanessa Subramaniam
Published: 14/01/2020 -
6: Future of Support with Craig Stoss
Published: 13/01/2020 -
5: Empathy with Ash Rhodes
Published: 10/01/2020 -
4: Empathy with Craig Stoss
Published: 9/01/2020 -
3: Empathy with Natalie Ruhl
Published: 8/01/2020 -
2: Empathy with Matt Dale
Published: 7/01/2020 -
1: Empathy with Jenny Dempsey
Published: 6/01/2020 -
Trailer
Published: 28/12/2019
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.