Customer Support Leaders

A podcast by Charlotte Ward

Categories:

329 Episodes

  1. 28: Metrics with Meredith Molloy

    Published: 12/02/2020
  2. 27: Metrics with Vanessa Subramaniam

    Published: 11/02/2020
  3. 26: Metrics with Craig Stoss

    Published: 10/02/2020
  4. 25: Moving from Doing to Leading the Work with Jenny Dempsey

    Published: 7/02/2020
  5. 24: Moving from Doing to Leading the Work with Hilary Dudek

    Published: 6/02/2020
  6. 23: Moving from Doing to Leading the Work with Matt Dale

    Published: 5/02/2020
  7. 22: Moving from Doing to Leading the Work with Natalie Ruhl

    Published: 4/02/2020
  8. 21: Moving from Doing to Leading the Work with Ash Rhodes

    Published: 3/02/2020
  9. 20: Transitioning to Leadership - Personal Perspectives with Simone Secci

    Published: 31/01/2020
  10. 19: Transitioning to Leadership - Personal Perspectives with Chris Taylor

    Published: 30/01/2020
  11. 18: Transitioning to Leadership - Personal Perspectives with Kristina King

    Published: 29/01/2020
  12. 17: Transitioning to Leadership - Personal Perspectives with Natalie Ruhl

    Published: 28/01/2020
  13. 16: Transitioning to Leadership - Personal Perspectives with Ash Rhodes

    Published: 27/01/2020
  14. 15: Awkward Conversations with Lauren Eimers

    Published: 24/01/2020
  15. 14: Awkward Conversations with Matt Dale

    Published: 23/01/2020
  16. 13: Awkward Conversations with Meredith Molloy

    Published: 22/01/2020
  17. 12: Awkward Conversations with Ash Rhodes

    Published: 21/01/2020
  18. 11: Awkward Conversations with Hilary Dudek

    Published: 20/01/2020
  19. 10: Future of Support with Jenny Dempsey

    Published: 17/01/2020
  20. 9: Future of Support with Kristina King

    Published: 16/01/2020

16 / 17

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

Visit the podcast's native language site