Customer Service Gold Dust Podcast

88 Episodes

1. EP 48: A Rockstar's Guide to Building a Long-Lasting Customer Experience Success with James Dodkins

   Published: 23/02/2022
2. EP 47: Bright Ideas with Karl Sandland

   Published: 16/02/2022
3. EP 46: Service Operations with Alec Dalton

   Published: 9/02/2022
4. EP 45: Life's Too Short, Do What You Love For A Living!

   Published: 2/02/2022
5. EP 44: Think Simple Win Big with Doug Bennett

   Published: 26/01/2022
6. EP 43: Customer Success Strategies with Ryan Noakes

   Published: 19/01/2022
7. EP 42: How To Show Genuine Interest In Your Customers with Graeme Forbes

   Published: 12/01/2022
8. EP 41: Acheiving Your Goals in 2022

   Published: 5/01/2022
9. EP 40: Importance Of Understanding Why Do Customers Complain with Jonathan Mantle

   Published: 29/12/2021
10. EP 39: Conquering Mediocrity with Jamie Thorpe

    Published: 23/12/2021
11. EP 38: An Exercise in Making things Memorable

    Published: 15/12/2021
12. EP 37: 5 Tips On How To Create Better Connections With Your Customer

    Published: 8/12/2021
13. EP 36: What Football Teaches Us About Achieving Successful Customer Experience with Gregorio Uglioni

    Published: 1/12/2021
14. EP 35: How to Improve Customer Satisfaction Using The Service Triangle Approach with Rob Moon

    Published: 24/11/2021
15. EP 34: Why Effective Listening Is A Crucial Skill Not Only In Work But In Life

    Published: 17/11/2021
16. EP 33: Zero Party Data with Joanna Carr

    Published: 10/11/2021
17. EP 32: Providing A World Class Warm Welcome

    Published: 3/11/2021
18. EP 31: How Mystery Shoppers Can Help Your Business Thrive with Tony Morris

    Published: 27/10/2021
19. EP 30: The Truth About Right First Time!

    Published: 20/10/2021
20. EP 29: How Loyalty Actually Increases When Customers Invest More Into The CX Relationship With Hege Marie Brown

    Published: 13/10/2021