547 Episodes

  1. Implementing the Disney Great Leadership Strategies

    Published: 12/09/2017
  2. How to Handle Angry Customers

    Published: 5/09/2017
  3. Holding Contractors to a High Standard

    Published: 29/08/2017
  4. The One Question You Should Ask Every Employee

    Published: 22/08/2017
  5. How to Handle an Exit Interview

    Published: 15/08/2017
  6. The Candid Truth About Candor

    Published: 8/08/2017
  7. Are You Willing to Take a Risk?

    Published: 1/08/2017
  8. Introducing New Employees to Your Culture

    Published: 25/07/2017
  9. Work Life Balance is a Myth

    Published: 18/07/2017
  10. Why Aren't You Reaching for a Great Life?

    Published: 11/07/2017
  11. What Was it Like to Open Disneyland Paris?

    Published: 4/07/2017
  12. Dealing With Criticism

    Published: 27/06/2017
  13. Continuous Improvement Should Be Part of Your Culture

    Published: 20/06/2017
  14. Don't Get Stuck Doing What You Don't Want to Do

    Published: 13/06/2017
  15. How to Use Checklists to Improve Productivity

    Published: 6/06/2017
  16. Measuring Key Performance Indicators

    Published: 30/05/2017
  17. Should You Talk Politics at Work?

    Published: 23/05/2017
  18. Living the Disney Experience

    Published: 16/05/2017
  19. Should You Take Advantage of Competitor's Mistakes?

    Published: 9/05/2017
  20. Why You Need to Plan Your Day

    Published: 2/05/2017

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Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.

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