Creating Disney Magic
A podcast by Lee Cockerell - Tuesdays
547 Episodes
-
Does Customer Service Hurt the Bottom Line?
Published: 30/01/2018 -
Overcoming the Experience Gap
Published: 23/01/2018 -
How to Build Trust With Your Supervisor
Published: 16/01/2018 -
Building an Employee Referral System
Published: 9/01/2018 -
Is it Your Job to Motivate Employees?
Published: 1/01/2018 -
Speak Up for What You Believe In
Published: 26/12/2017 -
Overcoming Challenges (Recorded Live with an Audience)
Published: 19/12/2017 -
Why Most Companies Get Hiring Wrong
Published: 12/12/2017 -
Excellent Service Comes from Excellent Training
Published: 5/12/2017 -
How to Become a Culture Manager
Published: 28/11/2017 -
The Power of Appreciation
Published: 21/11/2017 -
Exceeding Expectations Through Innovation
Published: 14/11/2017 -
What Should You Do if You Don't Get a Promotion?
Published: 7/11/2017 -
How Should You Approach a New Job?
Published: 31/10/2017 -
Is Technology the Answer for Time Management?
Published: 24/10/2017 -
The Real Reason People Ignore Your Brand
Published: 17/10/2017 -
Building a StoryBrand
Published: 10/10/2017 -
The Magic of Clarity With Business Partners
Published: 3/10/2017 -
Improving Customer Service by Traveling
Published: 26/09/2017 -
Becoming Qualified is the Key to Making More Money
Published: 19/09/2017
Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.