Sarah Friar on Keeping Empathy as a Core Value

It's a Customer's World with Andy Murray - A podcast by Sam M. Walton College of Business

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On this episode of It’s a Customer’s World podcast, host Andy Murray speaks with Sarah Friar, CEO of Nextdoor, the neighborhood app. Sarah was formerly the CFO of Square, and she has held executive-level leadership roles at Salesforce, Goldman Sachs, and McKinsey & Company. She holds masters degrees from the University of Oxford and the Stanford University Graduate School of Business, and she joins Andy to share her career journey and the insights it has taught her. Sarah explains how she found her passion in life, details what she does as a CEO to keep her organization’s focus on the customer, and answers faculty and student questions.

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