Turning Negative Feedback Into Actionable Insights
Experience Action - A podcast by Jeannie Walters, CCXP - Tuesdays
What if you could turn every customer complaint into a stepping stone for innovation? In this episode, we explore the untapped potential of negative feedback to revolutionize your business. Discover how reframing customer complaints can enhance relationships and uncover opportunities for growth. We'll explore some strategies to categorize and analyze feedback, allowing you to pinpoint root causes and prioritize improvements.Embracing negative feedback isn't just beneficial; it's transformativ...