#24 - Rachel Osborne - Be Decisive

In this episode, I’m talking to Rachel Osborne, CEO of Ted Baker. Rachel was appointed to that role just as Covid hit the UK, and prior to that she had been CFO at Debenhams Retail Limited. Having originally studied veterinary medicine at Cambridge, Rachel chose instead to qualify as a chartered accountant at KPMG. She now has over 30 years of financial experience with consumer-facing brands like Domino’s Pizza, Vodafone, and John Lewis. She has also previously held senior positions with Sodexo, Kingfisher and PepsiCo.  In this conversation Rachel shares: What she‘s learnt from leading businesses in distress The advantages of a board that’s positively challenging And why she’s become grateful for ships in the night