The Jasons take on...

100 Episodes

1. Speaking the Customer's Language

   Published: 28/09/2021
2. CS Ops is the Secret to Customer Success!

   Published: 21/09/2021
3. Guest: Prithwi Dasgupta - Customer Success Tools & Tech of Tomorrow

   Published: 10/08/2021
4. Scaling Customer Success

   Published: 3/08/2021
5. Guest: Jared Orr - Career Journeys in Customer Success

   Published: 20/07/2021
6. Guest: Sasi Yajamanyam - The State of Customer Success Today

   Published: 13/07/2021
7. Guest: Donna Weber - Creating High-Impact Customer Onboarding Programs

   Published: 6/07/2021
8. What is Customer Lifetime Value (CLTV)

   Published: 29/06/2021
9. Guest: Marty Kaufman - Proving the Value of Customer Success

   Published: 15/06/2021
10. Guest: Esben Friis-Jensen - Maximizing Product-Led Growth

    Published: 27/04/2021
11. Guest Ross Fulton: Operationalizing Your Customer Success Strategy

    Published: 20/04/2021
12. Guest Marten Jagers: Turning Strategy Into Outcomes

    Published: 13/04/2021
13. Why You Need a Chief Customer Officer (CCO)

    Published: 7/04/2021
14. Guest: Jack Choppin - The Power of Networking

    Published: 30/03/2021
15. Guest: Chad Hordenfeldt - Building and Using Trust to Drive Success

    Published: 16/03/2021
16. Guest: Mike Sasaki - Customer Journey Mapping & Programatizing Customer Success

    Published: 9/03/2021
17. Guest: Rav Daliwal - Why Do Venture Capitalists Care About Customer Success?

    Published: 2/03/2021
18. Guest: Eric Kades - Using AI and Automation to Scale Customer Success

    Published: 16/02/2021
19. What Sales Leaders Need to Know About Customer Success

    Published: 9/02/2021
20. Guests: Dave Duke & Mat Sweezey - "The Performance Economy: Experience vs. Outcomes"

    Published: 27/01/2021