Pink Elephant - The IT and ITIL Service Management Experts

162 Episodes

1. The Kotter Workshop: All I Needed to Know About Leading Change

   Published: 12/01/2007
2. Understanding The Release Policy

   Published: 5/01/2007
3. Security Managment

   Published: 22/12/2006
4. Performance Management: Tying The Service Desk To The ITIL Framework

   Published: 15/12/2006
5. Capacity Management

   Published: 8/12/2006
6. Announcing Two New Practical Workshops On Developing The CMDB And The Service Catalog

   Published: 1/12/2006
7. Process Simulations

   Published: 24/11/2006
8. Implementing Problem Management

   Published: 17/11/2006
9. Understanding Change Models

   Published: 10/11/2006
10. ITIL Awards

    Published: 3/11/2006
11. Pink Blogs

    Published: 3/11/2006
12. Pink Elephant's 11th Annual Conference Update

    Published: 27/10/2006
13. Knowledge Management

    Published: 20/10/2006
14. The Practicality Of Prioritization

    Published: 6/10/2006
15. Change & Release Implementation Reviews

    Published: 29/09/2006
16. Pink Elephant's 11th Annual Conference Preview

    Published: 22/09/2006
17. The ITIL® Communication Plan

    Published: 15/09/2006
18. The Role Of The Process Owner - The Key To Process Success

    Published: 8/09/2006
19. Mountains, Molehills And Dead Buffaloes

    Published: 1/09/2006
20. Developing A Balance View Of Measurement

    Published: 25/08/2006