Dive

59 Episodes

1. An Essential Guide to Health and Safety in Our Convenience Store

   Published: 24/03/2024
2. Fraud Fighters Assemble! Protecting Our Stores, Protecting Our Community

   Published: 17/03/2024
3. Company Policies and Best Practices

   Published: 10/03/2024
4. Harnessing Technology for Responsible Service: A Guide for Convenience Store Associates

   Published: 3/03/2024
5. Navigating the Waters of Customer Interaction

   Published: 25/02/2024
6. Legal Framework and ID Verification: Mastering the Gatekeeper Role

   Published: 18/02/2024
7. Introduction to Restricted-Age Products

   Published: 11/02/2024
8. Unlocking the Mysteries of Inventory Reconciliation

   Published: 4/02/2024
9. Navigating the Maze of Inventory Discrepancies

   Published: 28/01/2024
10. Mastering Stock Checks and Audits for Accurate Inventory

    Published: 21/01/2024
11. Introduction to Inventory Management Software and Tools

    Published: 14/01/2024
12. Inventory Control Processes for Sales Associates

    Published: 7/01/2024
13. Introduction to Inventory Management for Convenience Store Sales Associates

    Published: 31/12/2023
14. Mastering Upselling and Cross-Selling Techniques: A Comprehensive Review and Assessment

    Published: 24/12/2023
15. Handling Objections and Closing the Sale in Upselling and Cross-Selling

    Published: 17/12/2023
16. Mastering Cross-Selling Techniques

    Published: 10/12/2023
17. The Art of Upselling: Elevating Your Sales Game

    Published: 3/12/2023
18. First Shift: Tales from Aisle Five

    Published: 26/11/2023
19. Effective Communication for Sales: Mastering Upselling and Cross-Selling Strategies

    Published: 19/11/2023
20. Mastering the Art of Listening and Observing in Sales

    Published: 12/11/2023