67 - How to Position Yourself for Promotion - Erika Villareal

In this episode, I’m talking to Erika Villareal - a Customer Success enthusiast, curious by nature, and a process addict. She has been in the tech industry for the last 8 years. She is happiest when she is able to translate customer data into actionable insights that help improve customer experience and drive success. She is currently a Principal Customer Success Manager at Eptura, a leading workspace management solution where she helps her customers drive adoption and achieve their...