The New Responsibilities of the Travel Industry | Emily Dresner

Emily Dresner is Chief Technology Officer at Upside Business Travel. Emily has built and scaled a department initially of 5 engineers to a team of 60 across 11 teams including multiple product development teams, a machine learning/AI team, DevOps, data engineering, security, infrastructure and quality engineering. Upside Business Travel is revolutionizing travel management for small to mid-sized companies. We hear about how Upside is in place to react and adapt to the current pandemic that has affected the logistics of the travel industry greatly. Showtimes 0:50 - The service Upside Business Travel Provides 1:49 - Emily's role as Chief Technology Officer and career background 4:26 - How Upside is recovering and rebounding from the pandemic 5:38 - How the pandemic has created permanent change in the travel industry 7:00 - How Upside has adapted to 100% remote working and the tech used to make this a smooth transition 9:48 - Remotely recruiting and taking on new staff 10:55 - An overview of the products under Upside 12:51 - Supporting multiple products 13:59 - Where Emily finds inspiration when taking on new challenges