Creating a positive work culture is more important than ever - Kelly Singleton

Kelly is HR director for MAG (Airport Group) Kelly is the HR Director for MAG-O (digital agency) and global corporate development including MAG USA. MAG (Airport Group) MAG is the UK’s leading airport group and owns and operates Manchester, London Stansted and East Midlands Airports, together with a significant property business. MAG employs over 6,000 people and annually serves over 55 million passengers. Podcast On the show, Kelly talks to Andy about the difficulty of quantifying culture. They also discuss staff retention in the 21st century and how best to instigate cultural change as a leader. Show Notes: 00.36 The pressure on HR departments. 04.27 Is there a one size fits all approach to HR? 07.11 Retaining staff in the 21st century. 09.46 Reluctance to change. 11.35 People management is more important than ever. 15.46 Instigating change as a leader. 17.59 Quantifying culture. 21.56 Creating internal digital disruption. 25.28 Understanding what ‘good’ looks like. 27.09 Sharing your success. 32.54 What have you done? What are your achievements?