Episode 259: Designing Services vs Products with Justin Zalewski
UI Breakfast: UI/UX Design and Product Strategy - A podcast by Jane Portman - Fridays
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How can services improve and expand our product experience? Our guest today is Justin Zalewski, director of product design and strategy at Studio Science. You’ll learn their framework for figuring out customer pains, how to establish the balance between self-serve and done for you, how to test your design service prototype, and more.