Live & Interactive with MainStage keynote and Forbes contributing writer Steve Dennis together with Retail Strategist Carl Boutet, plus Retail Hall of Fame member John Torella

In this episode, the “thee amigos”; myself, #STORE2019 main-stage keynote speaker and Forbes contributing writer Steve Dennis and retail strategist Carl Boutet mix it up in the Purolator Podcasting Studio after the Excellence in Retail gala awards. We talk tech, north-south retail, the collapse of the middle, bifurcation, success at the high-end, the world’s slowest liquidation sale, the customer trapeze, and retail success stories. Then an interview with retail brand marketing legend and Retail Council of Canada Retail Hall of Fame (2013) John Torella who between being the CMO for Eaton’s, then on the agency side, and finally almost 30 years advising retailers at the highest strategic level, reflects on a rich career and the changes and pace of chance in the modern retail environment.