Delivering the Future: Canada Post
The Voice of Retail - A podcast by Michael LeBlanc - Fridays
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The Great Acceleration of eCommerce brought on by the pandemic has resulted in an unprecedented influx in deliveries. For Canada Post, every day of the last eighteen months has felt like Christmas. In this episode of The Voice of Retail, I am thrilled to chat with Canada Post’s Director of eCommerce, Steve Eggers. After debriefing on how the pandemic has brought on challenges and opportunities for the Crown Corporation, we discuss consumer behaviour, the scope of the company, building the capacity to handle the growth in parcels, and the upcoming holiday season.
