Consumer Goods Forum Global Summit special edition featuring Kristina Rogers, Global Consumer Industries Leader for EY, Caroline Papadatos, Global Loyalty Consulting Leader & Bryan Pearson, CEO Loyal

At the Global Summit I had the opportunity to mix and mingle with about 900 of the biggest thinkers and the brightest minds in retail, brand and strategy game, so of course took the opportunity to do some chitting-and-chatting for The Voice of Retail on and around the conference floor, in the media room and even on the EY thought-leader”ship” yacht parked behind the Vancouver Conference Centre. First up a conversation with Kristina Rogers, Global Consumer Industries Leader: Consumer Products, Retail, Agribusiness. Based out of Chicago but born and raised in Canada, Kristina is responsible for global business leadership across multiple consumer industries and we talked about global eco-systems, risk and the nature of innovation. Next, two global Canadian loyalty leaders who speak on an international stage: Caroline Papadatos, Global Loyalty Consulting Leader for Loyalty One, and Bryan Pearson, CEO of Loyalty One and a frequent (and frequently quoted) contributor to Forbes and thought leader in the loyalty space. In a wide ranging interview we talk about Big L loyalty and Little L loyalty, what has changed in the loyalty space in 25 years, the nature of modern retail loyalty & technology and the richness of the tools. You can reach Caroline at [email protected] and [email protected] Lastly, and interview with two retail strategists as we talk about their thoughts on the latest in retail brand marketing strategy and consumer insights. This interview was recorded on the EY yacht parked in Vancouver Harbour, so the background is pretty noisy with Harbour Air flights coming and going, but stay with us as the conversation is really worth it.