Digital Agency Growth: From Infancy through Adolescence to Maturity with Karla Santi

Karla Santi, CEO of Blend Interactive, joins Jamie and Jody to discuss her journey in web design and development since the 1990s and the growth of her agency since its founding in 2005. They explore the agency's focus on complex projects for sectors like healthcare and finance, and Karla's strategic business management, including seeking financial management help and integrating AI into web development. The conversation also covers the importance of empowering employees, Karla's role as a mentor, and the parallels between mentoring in business and sports. Additionally, the value of professional relationships, attending industry events, the evolution of accounting events, and the benefits of advisory boards are highlighted, emphasizing vulnerability, honesty, and the impact of diverse perspectives on success.