On David Maister's book - True Professionalism
The Soul of Enterprise: Business in the Knowledge Economy - A podcast by Ron Baker and Ed Kless - Fridays
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The influence of David Maister's work on professional firms continues to this day despite the fact that he retired in 2009. While Ron and Ed have some problems with his reliance on efficiency and metrics, his book True Professionalism: The Courage to Care about Your People, Your Clients, and Your Career stands out for its insight into what it really means to be a professional. In this episode, we will explore this book and share our thoughts about what Maister did and did not get right.
