Matt Barker: Scarlatti Director and Trial Evaluator on the benefits vs risks to facial recognition tech in supermarkets

There’s a view the benefits of facial recognition tech in supermarkets outweighs potential risks.  Data analyst firm Scarlatti has found a trial of the new technology at 25 Foodstuffs North Island supermarkets reduced harm by 16%.  Security were alerted to offenders early, and could intervene to prevent harm from escalating.  Scarlatti Director and Trial Evaluator Adam Barker told Mike Hosking there was a balance to be struck around privacy impacts.  He says they found the 16% reduction in harm was more than enough to justify the use of the tech in the views of the public.  LISTEN ABOVE See omnystudio.com/listener for privacy information.