Andrew Lensen: AI lecturer says social media platforms work to keep users engaged

Social media giant META argues its platforms don't cause greater political polarization. Researchers have been given access to three months worth of data, during the 2020 US Presidential election. It shows Facebook and Instagram feed users more content which supports their political views. Victoria University AI lecturer Andrew Lensen says the platforms are designed to keep people engaged, and one way of doing that is to make them angry or send them down rabbit holes. LISTEN ABOVESee omnystudio.com/listener for privacy information.