Taming the Defensiveness Dragon

The Look & Sound of Leadership - A podcast by Essential Communications - Tom Henschel - Thursdays

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At the end of her rope, a leader asks her coach for help managing a direct report who, she says, is the most defensive person she’s ever met. This episode was packed with tools. We’ve put them into an easy-to-understand infographic. Download it for free here. Kim Scott, the best-selling author of the electric book Radical Candor, wrote a short, friendly guide with tools for handling defensive employees. Find it here.Harvard Business Review’s Amy Gallo talked with Dave Stachowiak on ...

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