Using Data To Improve the Candidate Experience with Keith Friant at Comcast

On today’s episode, host Ryan Dull is joined by Keith Friant, Director of Talent Acquisition at Comcast, to hear how Keith is approaching talent management from a data-centric perspective. Attracting and retaining top talent requires an effective hiring plan. Keith approaches his hiring strategy with several key ideas in mind: - Gathering feedback from candidates is essential in improving the candidate experience. - Gathering data can be as simple as having candidates respond to surveys, much like a customer satisfaction survey. - Scaling can be difficult with an RPO, and in-house hiring is the best way to build teams that align with company values. - The candidate experience isn’t limited to the hiring process, but encompasses all the time a candidate spends growing and developing within an organization post-hire. - Ensuring employees find opportunities for professional development within a company is an equally important job for TA leaders. - Frontline labor will continue to be competitive for the foreseeable future, so creative hiring practices must continue to be a TA priority. With a systematic approach to data acquisition and hiring, Keith is able to ensure his organization not only finds top talent, but maintains its longevity. Keith Friant - https://www.linkedin.com/in/keith-friant-1562873b/ Comcast - https://corporate.comcast.com/ Ryan Dull - https://www.linkedin.com/in/ryan-dull-743a8b4/ Sagemark HR | LinkedIn - https://www.linkedin.com/company/sagemark-hr/about/ This episode is brought to you by Sagemark HR. Sagemark HR can help you: ✔ Improve your talent practices and make better, more informed people decisions. After 20+ years of experience leading Recruiting and Talent Acquisition across a wide variety of industries, I've seen enough hires (over 100,000 to date) to know that hiring decisions truly can make or break an organization. ✔ Identify opportunities to not only improve your talent practices but also deliver tangible business results. We understand every organization is different, and there’s no one-size-fits-all magic solution. So we listen first and identify the gaps and sticking points in your current process before ever recommending a solution. ✔ Bridge the gap from “traditional” to modern recruiting, without the painful learning curve. We believe recruiting, talent, and HR technology is a deep well of untapped business potential, and our mission is to help you identify and implement those hiring tools in a way that works for you. If you’re interested in learning more, you can reach me at: www.sagemarkhr.com ✉ [email protected] #Talent #Recruiters #Recruiting #HRtech