Slight Reliability Episode 66 - Building Digital Assistants for SRE with Kyle Forster

This week Stephen brings back Kyle Forster from RunWhen to talk about the purple elephant in the room… “AI”. What makes it GenAI, LLM, Advanced Statistics, or ML? Kyle shares his experience surrounding building AI powered search engines for SRE troubleshooting commands and how to incorporate a (paid) open source community of experts rather than trust AI by itself. They discuss what search looks like under the hood, why GenAI powered chatbots will or won't take over the SaaS industry, how Digi...