Generative AI and Multigenerational Workforces with Hollie Castro

In this episode, John Kaplan and John McMahon welcome back Hollie Castro, a seasoned business executive and advisor, as they delve into key challenges and opportunities in today's B2B sales environment. They cover topics ranging from managing multigenerational workforces and enhancing communication to leveraging generative AI for efficiency and innovation. Hollie shares her extensive experience in human capital management and transformative strategies, underscoring the importance of curiosity, leadership clarity, and ethical considerations in adopting new technologies. The episode also explores the implications of AI on hiring practices, skill development, and the future of work. Tune in and learn more on this episode of The Revenue Builders Podcast. ADDITIONAL RESOURCES Connect and learn more about Hollie Castro: https://www.linkedin.com/in/hollie-castro/ HERE ARE SOME KEY SECTIONS TO CHECK OUT [00:00:56] Meet Hollie Castro: Board Member and Business Executive [00:04:00] Understanding Generational Differences in the Workforce [00:07:56] Effective Leadership and Communication Strategies [00:13:01] Building Diverse and High-Performing Teams [00:27:23] The Role of Generative AI in Modern Business [00:31:52] Efficiency and Job Displacement [00:33:34] Innovative Applications of Gen AI [00:35:04] Challenges and Concerns with AI [00:35:55] The Human Element in AI [00:37:22] AI's Impact on Hiring and Education [00:38:48] Adapting to AI in Business [00:41:49] Personal Experiences with AI [00:48:25] Skills and Attributes for the Future HIGHLIGHT QUOTES [00:05:39] “Millennials are digital pioneers, highly value education and work-life balance, while Gen Z are digital natives with a strong entrepreneurial spirit and focus on mental health awareness.” - Hollie Castro [00:09:04] “Clarity is kind. As a leader, being very clear about what you value, what you expect, and how you measure performance is crucial.” [00:21:15] “If you look around and everyone looks like you or sells like you, there’s probably an area of opportunity you’re missing for innovation.”