How to Handle Interactions with Difficult People

Difficult people. We have all dealt with them, we will all surely deal with them again, and chances are very good that we've even been that person from time to time.So, how can we better deal with people who push our buttons? How can we prevent our own buttons from getting pushed? Luckily, the answer is the same for both. An interaction between difficult people is a battle of two egos. When we rise above our ego, we're able to better handle difficult people, AND we're able to bett...