Too scared to answer the phone

Newsable - A podcast by Stuff Audio

The phone rings, your stomach drops. You know that feeling, you don’t want to pick up because that would mean speaking on the phone.  But one lady has made it her mission to get you feeling confident chatting. In this Summer episode of Newsable we re-visit a chat with Mary Jane Copps, also known as the phone lady, who has literally made a career out of teaching people how to talk on the phone

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