Top Performance, Top Experience
NBDA: Bicycle Retail Radio - A podcast by National Bicycle Dealers Association
Send us a textThis episode’s guest is Nat Ross of Pirelli. In this episode Nat shares some practical ways to engage with customers using tire products and other parts and accessories.These small interactions can have a large payoff, and Nat offers ways to make the most of these interactions. Through focusing on language when communicating with our customer and focusing on merchandising and more in the shop, Nat helps us get it done.Support the show