NBDA Special Event - Bicycle Retail Service Center Profitability

Send us a text In a recording on July 27, 2021, NBDA President Heather Mason sat down with Aaron Stehly, Director of Education at Quality Bicycle Products, and Jeff Donaldson, Barnett Bicycle Institute School Director and leader of all technical training at U of Q and QBP centered around service departments and profitability, to talk about the topic of the bicycle retail service center. Topics covered include staffing, turnaround, pricing, e-specific repairs, paper verse paperless, and more. ...