Meet Your Customers with Aggressive Agreeability
NBDA: Bicycle Retail Radio - A podcast by National Bicycle Dealers Association

Send us a text Each customer comes to you with a different story. As a retailer, you have the choice of how you interact with your customer and how to influence how they feel when they leave your store. Brett Flemming, owner of Efficient Velo Tools, joins Fred Clements in this episode to share his insights and advice on how to meet every customer with aggressive agreeability and ensure they leave your shop with a smile. Support the show