Delivering Managed Service Excellence with the Natilik Service Delivery Team

In the first of our looks behind the scenes at Natilik we discuss one of the most important elements of our business; our managed service, specifically Service Delivery and Transition. Service Delivery and Transition Managers Emma Simpkin and Joe Smart join us to discuss the massive difference that service management adds to the success of support and maintenance as well as how Natilik are continuing to evolve the service that we deliver to our clients. If you've got a question for the show y...