18/12/2020 - The Evolution of team Collaboration and Contact Centre with Cisco Collaboration and Contact Centre Leader Justin Woolen

Cisco have seen a major challenge to their credentials in Collaboration and Contact Centre this year, with the likes of Zoom and Microsoft making a real claim for their market leader crown. So what do they have in store to fight back the competition and why should we be excited about the 50+ innovations announced at their recent WebexOne digital summit. Cisco Head of Collaboration and Contact Centre Justin Woolen discuss the thought process behind the announcements and why they're best placed...