How to Lead Remote Teams in Crisis – In Just 7 Minutes with Liz Wiltsie

Marketing The Invisible - A podcast by Tom Poland

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 Discover how to gain massive upticks of respect from your subordinates but still be human especially in this time of crisis Learn the challenges business owners face in converting everything from physical into digital space with basically no practice and no warning Learn why being an extreme micromanager is a pitfall when managing teams remotely and how it puts pressure to everyone from the top on down to prove that they're doing work Resources/Links: (Available for Download Soon) Cheat Sheet with 4 Keys to Modeling Accountability: https://go.sentendremethod.com/MTI Summary In response to the pandemic, organizations allowed their employees to work from home, and flexible work arrangements became the new normal. But the sudden shift from physical to digital space and indefinite length of this period have caused anxiety and uncertainty to business leaders and owners. Businesses are forced to adapt to changes overnight, management worries on how to manage remote teams and maintain productivity — what’s perhaps most at risk in this strange new world of work. Liz Wiltsie is a trauma-informed leadership development coach and consultant with diverse industry experience. Liz’s super-power is breaking complex topics down into actionable insight. In this episode, Liz shares how she and her company, Sentendre, helps business owners build communities where people feel profoundly seen and understood at work. Check out these episode highlights: 01:32 – Liz's ideal client: "My ideal client is people who want to be better leaders of remote teams. That's pretty simple." 01:43 – Problem Liz helps solve: "The main problem is that people don't know how to lead remote teams effectively, particularly at a moment of global crisis." 02:10 – Typical symptoms that clients do before reaching out to Liz: "So, one is a lack of morale now that you are not in physical space together. The second is an enormous pressure to just be business as usual, to be able to convert everything that you used to do into digital space with basically no practice and no warning. And then the third is a feeling of being overwhelmed by a lot of new technology at once." 03:13 – What are some of the common mistakes that folks make before finding Liz and her solution?: "One of the things that they do is that they assume that there's a one-to-one translation between physical space and digital space. And they try to make the same things work." 06:27 – Liz's Valuable Free Action(VFA): "I've seen people have massive upticks in respect of their team just by admitting that like they're a real person in this moment." 07:45 – Liz's Valuable Free Resource (VFR): Cheat Sheet with 4 Keys to Modeling Accountability: https://go.sentendremethod.com/MTI 08:00 – Q: Are these practices relevant outside of a crisis?? A: Yes, they are." And that there's a whole lot of things that we're doing now and reimagining how work looks and how we support people that I think should absolutely continue once the danger has passed. Tweetable Takeaways from this Episode: “Leaders need to show that they're real. Not leaning too far into the mistake, and allowing people to have actual human responses.'” -@wiltsieClick To Tweet Transcript (Note, this was transcribed using a transcription software and may not reflect the exact words used in the podcast) Tom Poland: 0:09 Hello everyone, and a very warm welcome to another edition of Marketing The Invisible.