Episode 197 – Thriving Project Teams: Retention vs. Turnover

The podcast by project managers for project managers. Have you ever wondered why project team members decide to quit? Join us as we unravel the mysteries behind team turnover with HR expert Cindi Filer. Discover the pitfalls project managers should avoid to retain their team members, foster a thriving workplace environment, and optimize your most valuable resource: your people. Table of Contents 03:22 … Why are People Quitting?05:13 … Survey: Three Reasons People Quit06:03 … Employee Engagement Categories08:14 … Loud Quitting10:31 … Importance of Leadership Training12:23 … What Impacts Employee Engagement?19:24 … Where to Start as a PM20:58 … Kevin and Kyle22:22 … Building Your Team Culture26:05 … Pitfalls to Avoid29:43 … Dealing with Pay Issues32:47 … Well-Being at Work35:15 … Contact Cindi36:18 … Closing CINDI FILER: ...make sure you and your team is catching each other doing things that are positive, and then speaking those out to people.  Because I think encouragement is oxygen.  You’ve heard that.  And so it’s amazing when somebody’s leader calls them out for something that they’ve done well.  It’s amazing how much they feel grounded in that area. WENDY GROUNDS:  Welcome to Manage This, the podcast by project managers for project managers.  I’m your host, Wendy Grounds, and with me is Bill Yates.  He is our seasoned project management expert. Today we’re diving into a topic that’s at the forefront of every organization’s success.  We’re talking employee retention.  And together with our guest we’re going to unravel some of the complexities and insights into the importance of maintaining employee and team member retention.  Why do people quit their jobs?  Why do they quit project teams?  What are the top factors driving this trend?  We’re going to be exploring the nuances behind this phenomenon and hopefully answering some of those questions for you today. BILL YATES:  Absolutely.  This is going to be a, we believe, a very helpful conversation.  We’ll be tackling the crucial question of how much of team engagement is attributable to the manager, and what advice do we have for the project manager who claims they don’t have time to focus on engagement, I’ve got a project to deliver.  Spoiler alert, there’s always time for strategies that boost team morale. And of course we can’t ignore the pitfalls and mistakes that project managers should steer clear of to prevent turnover on their teams.  We’ll learn from the errors of others so we don’t have to repeat those mistakes ourselves. WENDY GROUNDS:  We are honored today to have a distinguished guest with us in the studio.  We’re so excited.  We actually have a guest in the studio that we’re not sitting on Skype or Zoom.  We have Cindi Filer with us in the studio. BILL YATES:  Yeah, Wendy, this is exciting to have Cindi in the studio with us.  By the way, we have been using a new studio.  It’s called Summer Street Productions.  It’s a local Kennesaw-based studio that has fantastic equipment and facilities.  We’re delighted to be in here, and super excited to be enjoying the quality and the production value they bring to us.  So thank you guys at Summer Street. WENDY GROUNDS:  Cindi is a seasoned professional who has dedicated her career to help companies acquire and optimize their most valuable asset, their people.  She spent the early days of her career at Delta Airlines and Worldspan, a Delta company in the human resources space.  Twenty-nine years ago she founded Innovative Outsourcing, which is a staffing and recruiting firm dedicated to helping companies find and keep talented professionals, both part-time and full-time.  So stay tuned as we unravel the secrets to fostering a workplace where team members not only stay, but thrive. Hi, Cindi.  Welcome to Manage This.  Thank you so much for joining us. CINDI FILER:  Oh, I’m so glad to be here.  Thank you for asking.  Can’t wait to talk about some human resources stuff.