AI-Powered Contact Centers | Steve Bederman On Engati CX Podcast
Lessons I’ve Learned (in no particular order), with Steve Bederman - A podcast by Steve Bederman
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Steve Bederman was invited on the Engati CX Podcast The discussion touched some of the most anticipated topics in today’s contact center space: 5G and IoT applications for contact centers, customer self-servicing, key metrics for the new remote-work model, intelligent filtering the unstructured data, and many more. Follow Steve on: https://www.linkedin.com/in/stevebederman https://www.youtube.com/@stevebederman
