How to get better at conversations

Suppose you say something to someone - you think you've said X but they hear Y. It's a common scenario, a misunderstanding perhaps, but it can have consequences.This is one aspect of today's episode, exploring the minefield which is conversation. It's highly likely you'll be doing some of the things you hear in this clip within hours (maybe minutes) of listening - both good and bad! Here's a TED talk on introverts by Susan Cain.Show is hosted by Andrew Thorp, AKA 'The Multi-Story Man'.Andrew ...