Marketplace Dignity | Cait Lamberton
Knowledge at Wharton - A podcast by Knowledge at Wharton
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Wharton’s Cait Lamberton talks about her new book, Marketplace Dignity, which explains why customers want firms to treat them with respect and dignity above anything else. This episode is part of a series called “Meet the Authors" from the Ripple Effect podcast. Hosted on Acast. See acast.com/privacy for more information.
