79: No, “Empathy” won’t solve all your design problems
Jake and Jonathan - A podcast by Jake Knapp & Jonathan Courtney
Tim & Amr are filling in for Jake & Jonathan this week---which means you'll actually get to listen to an episode related to the product world (*shots fired!*). They talk about how you *shouldn't* aim for empathy in design. And how books don't work. Show notes: https://productbreakfastclub.simplecast.com