What are Call Forwarding Scams?

InfosecTrain - A podcast by InfosecTrain

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In our tech-driven world, scams seriously threaten our security and trust. The call forwarding scam, gaining prominence, involves fraudsters accessing call forwarding settings to redirect calls to their controlled number, putting sensitive information at risk. This article delves into the nuances of this scam, revealing scammer tactics and offering insights to protect against this evolving threat. Keep an eye out to discover ways to protect your sensitive information. What is a Call Forwarding Scam? A call forwarding scam constitutes a form of telephone fraud wherein perpetrators seek to gain unauthorized access to an individual's phone number or voicemail by manipulating the settings for call forwarding. This manipulation allows them to intercept sensitive information like verification codes, passwords, or personal details intended to target the victim. The goal is often to conduct identity theft, unauthorized access to accounts, or financial fraud. How the Scam Works? ● The scammer initiates contact with the victim using various channels like phone calls, text messages, emails, or social media. They often pose as a fake customer service representative from the victim's mobile network operator or bank, creating a deceptive facade of trust. The primary objective of the scammer is to manipulate and exploit the unsuspecting victim through these interactions. ● The scammer tries to make the victim feel rushed and worried by saying their account is in danger, their phone has a problem, or they need to verify their identity for a bogus "special offer." This tactic is designed to make the victim act quickly without thinking. The scammer capitalizes on this rushed response to coax the victim into sharing sensitive information or complying with their instructions, which can have detrimental consequences. ● The scammer instructs the victim to dial a specific code, typically commencing with *401#, initiating call forwarding activation. The scammer may offer deceptive instructions or false explanations to rationalize this action, deceiving the victim into unwittingly enabling the scam. ● After activating call forwarding, the scammer reroutes all calls intended for the victim's phone to their number. This includes calls from critical institutions such as banks and credit card companies. The victim's communication is effectively intercepted, putting sensitive information at risk of unauthorized access and potential misuse by the scammer. ● Having successfully rerouted calls, the scammer intercepts sensitive information by posing as the victim. This deceptive tactic allows them to acquire confidential details such as account numbers, PINs, and security codes during interactions with callers. The victim's vulnerability is exploited as the scammer gains unauthorized access to valuable information. How to Protect Yourself From the Call Forwarding Scam? ● Exercise caution when dialing codes or following instructions from unfamiliar or untrusted individuals to ensure your safety. Acting on such guidance can pose risks, so it is essential to stay cautious and refrain from engaging in actions advised by unknown sources. View More: What are Call Forwarding Scams?

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