The Challenge of Effective Automation: Sheryl Walton of Autodesk
Experience Matters - A podcast by Nate Brown
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Everyone is talking about customer service automation, but very few companies are doing it well. Sheryl Walton breaks down a highly effective path for successful automation, and makes it easy to understand the key steps. Sheryl is a well-known veteran in the automation space and has been designing successful programs for years.
